SUBMIT WARRANTY CLAIM REQUEST

DEVICE WARRANTY

 

PLUG AND PLAY ORIGINAL PURCHASE PRODUCT WARRANTY

EFFECTIVE DATE: SEPTEMBER 20, 2017

IMPORTANT: BY USING YOUR PLUG AND PLAY PRODUCT, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE PLUG AND PLAY LIMITED WARRANTY (“WARRANTY”) AND THE PLUG AND PLAY RETURN POLICY SET FORTH BELOW. DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY AND RETURN POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY AND/OR THE RETURN POLICY, DO NOT USE THE PRODUCT. IF YOU PURCHASED THE PRODUCT AT WWW.PLUGANDPLAYALLDAY.COM, YOU MAY RETURN IT WITHIN THE RETURN PERIOD STATED IN PLUG AND PLAY’S RETURN POLICY TO PLUG AND PLAY FOR A REFUND. IF YOU PURCHASED AT A PLUG AND PLAY AUTHORIZED RESELLER, YOU WILL BE BOUND BY THE RETURN POLICY OF THE RESELLER.

Rabbitswag, Inc. (“Rabbitswag”) warrants to the original purchaser (“Purchaser”) of all authentic Plug and Play-branded products (a “Product”), for the period of one (1) year following the date on which Purchaser purchases a Product (“the warranty period”), that the Product shall be free of defects in design, assembly, material, or workmanship.

If a valid warranty claim is made during warranty period, Plug and Play will repair or replace, at its option, any defective Product free of charge.

Plug and Play may replace any defective Product with, at Plug and Play’s discretion, a new, a refurbished or a reconditioned Product of the same model.

In order to qualify for this warranty, the Purchaser must provide the defective Product and a copy of the original receipt of purchase to Plug and Play for inspection. The receipt of purchase must indicate the Product purchased, price paid, date of purchase, and name of merchant.

To request service under this warranty, contact Plug and Play by submitting the form below, and a Plug and Play representative will provide instruction on how to proceed.

This warranty shall be null and void if Plug and Play determines that the Product has been improperly used, altered or tampered with in any way.

This warranty does not protect against normal-use wear and tear or damage due to abuse. By way of example, the warranty does not cover the standard performance degradation of batteries, or atomizer problems caused by failure to property clean the atomizer.

This warranty does not cover non Plug and Play-branded products or counterfeit, replica or otherwise non-authentic Plug and Play branded products.

This warranty shall NOT apply to any Plug and Play-branded Products purchased from unauthorized resellers or unauthorized retailers. For a list of Plug and Play authorized retailers, please go to www.plugandplayallday.com/shop

THIS WARRANTY CONTAINS THE SOLE WARRANTY OF PLUG AND PLAY. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. IN NO EVENT SHALL PLUG AND PLAY BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow exclusions or limitations on implied warranties or incidental, consequential or other damages, so the above exclusions and limitations may not apply to you

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